AJC Counselling Privacy Notice

AJC Counselling collects and processes personal data relating to clients to engage in the therapeutic relationship. I am committed to being transparent about how I collect and use that data and to meeting data protection obligations.

What information does AJC Counselling collect?

  * your name, address and contact details, including email address and telephone number to be able to contact you to arrange sessions;

  * your date of birth for identification purposes in case of referral;

  * your GP details in case of a risk of self-harm or to work in partnership with the GP;

  * your next of kin details in case of an emergency

  * brief factual notes of our sessions together to use as a memory aide. These notes are anonymous. Each client is given a code;

  * I attend supervision where I make notes about client work in order to operate safely within the BACP ethical framework. These are anonymous. Each client is given a different name to their own.

I collect this information directly from my clients and in some cases from a third party such as an agency. I do work as an Associate for the Cambridge Consultancy in Counselling and I operate according to their own GDPR privacy notice and policy.

Who has access to my data?

I am the only person who has access to client data. All written client data is stored in a locked cabinet. All electronic files containing personal data are password protected and are encrypted and stored on my cloud based server.

To enable me to run my IT systems efficiently, my third-party provider ACR Computers have access to my laptop but I do not allow them access to files containing client data. They have signed a data processing agreement in line with GDPR.

For how long does AJC Counselling keep data?

Client data will be securely destroyed 3 months following our last session. Anonymous session notes will be retained securely for 7 years.

Your rights As a data subject, you have a number of rights. You can:

  * access and obtain a copy of your data on request;

  * require AJC Counselling to change incorrect or incomplete data;

  * require AJC Counselling to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;

  * object to the processing of your data where AJC Counselling is relying on its legitimate interests as the legal ground for processing; and

  * ask AJC Counselling to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override AJC Counselling's legitimate grounds for processing data.

If you would like to exercise any of these rights, please contact Alicia Coates at alicia@ajc-counselling.co.uk.